Our Commitment To You
Whenever you need us, we're there to help. Our customer service team is available 24/7. But don't take our word for it:
Following the 2020 season-that-never-was, new ownership and management came to Danville with nothing more than a vision and mission. In the midst of overhauling a ballpark, creating a brand, and building a community--Glitnir took all ticket operations worries off the table for us. When we had a question, they had an answer. When we asked a favor, they fit the bill. When we made an off-the-wall request, they did everything they could to accommodate. From training sessions, to random phone calls, to late-night emails, the Glitnir team has been there at every turn. Adam and his team provided, and continue to provide, unparalleled access and customer service. The Glitnir platform is simple, intuitive, fan-friendly, and multifaceted, and the people behind the product are second to none. The Otterbots are proud to call Glitnir a partner.
We have researched and used a number of ticket sales platforms over the years. We have been very pleased with the overall functionality of Glitnir. It is straightforward and easy to use for our fans and event staff employees. I am particularly excited to explore some of the additional technology associated with the platform in the near future.
Glitnir Ticketing offers high quality customer service that helps with quick execution on short notice. Our representative is always quick to respond and happy to help when questions arise or new functions are needed. Glitnir also stores sales data that is not only easily accessible, but laid out for effective use. Glitnir’s versatility makes for a user experience that is staff and user friendly that keeps our fans coming back.
When I transitioned to South Boston Speedway in 2021, one of the first goals was to find a company that could provide a ticketing software that sold box office and online tickets with CRM capabilities, and that didn’t break our bank – or our customers’ bank – in expensive fees. Glitnir was the first group I reached out to, and they delivered on all of those and more. Previously the speedway did not have any type of ticketing software and Glitnir’s platform helped tremendously. The group at Glitnir has been great – everything we’ve thrown at them they’ve been able to help us accomplish.
Thanks Glitnir for providing us with a comprehensive, cost effective and easy to use ticketing solution, what we expected plus a lot more. Your flexibility with our requirements and your willingness to work with us to give us what we want have made the difference.
Training is done via the Internet or on-site, depending on the needs of our clients and the training continues as new features are developed.